Centers of Excellence
Centers of Excellence (COEs) are hospitals that have been designated by employers or health plans as facilities that provide high quality, cost-effective care.
Even relatively common surgeries can sometimes result in complications. By guiding your employees to facilities that have been recognized for excellence in surgical care, you can improve quality and lower costs for both your organization and your employees.
How Castlight Health Can Help
Health Care Transparency with Castlight drives success for Centers of Excellence. Promoting employee engagement in COE programs is critical to program success. Castlight is uniquely positioned to help your COE program succeed.
- Ultimate Configurability
Every employer is different, and every employer's COE program is unique. Castlight accommodates and promotes your specific COE program, ensuring that your employees have the right information at the right time for elective surgical procedures.
COE programs can have a wide variety of co-pays; others require prior decision support or second opinions. Castlight can support any configuration of COE program, and as your COE program evolves over time, our product offering evolves with it.
- Seamless Integration
- Highlights COE designations directly in search results
- Employee out-of-pocket costs reflect your COE benefit design
- Our Castlight Guides can help your employees navigate COE programs via telephone support and real-time Click to Chat.
- Communications Expertise
Castlight targets messages about your COE program based on what your employees search for. This means that only the employees who search for qualifying procedures will see an educational message about your program.
Castlight sends employees to interactive educational landing pages that highlight the details of your COE program.
- Analytics Expertise
Castlight analytics can help track the utilization of COEs and understand the impact of your COE program within your organization.
Want More Info?
Contact Castlight Health with your questions or comments anytime.Request Information
Are Centers of Excellence Really Excellent?
Many health plans designate selected facilities with special recognition intended to signify procedure-specific quality, such as “Centers of Excellence” (COEs). Castlight Health compared these quality designations with publicly reported quality metrics.Download Insight Paper
Did You Know?
of employers offer a COE program