Centers of Excellence

Centers of Excellence (COEs) are hospitals that have been designated by employers or health plans as facilities that provide high quality, cost-effective care.

Even relatively common surgeries can sometimes result in complications. By guiding your employees to facilities that have been recognized for excellence in surgical care, you can improve quality and lower costs for both your organization and your employees.

Ultimate Configurability

Every employer is different, and every employer's COE program is unique. Castlight accommodates and promotes your specific COE program, ensuring that your employees have the right information at the right time for elective surgical procedures.

COE programs can have a wide variety of co-pays; others require prior decision support or second opinions. Castlight can support any configuration of COE program, and as your COE program evolves over time, our product offering evolves with it.

Seamless Integration

• Highlights COE designations directly in search results
• Employee out-of-pocket costs reflect your COE benefit design
• Our Castlight Guides can help your employees navigate COE programs via telephone support and real-time Click to Chat.

Communications Expertise

Castlight targets messages about your COE program based on what your employees search for. This means that only the employees who search for qualifying procedures will see an educational message about your program.

Castlight sends employees to interactive educational landing pages that highlight the details of your COE program.

Analytics Expertise

Castlight analytics can help track the utilization of COEs and understand the impact of your COE program within your organization.