How To Create Effective Resilience Programs

As corporations focus on improving the health and wellbeing of their workforce, more employers are using resilience programs to boost the mental wellbeing of their employee population. In fact, a report from Buck Consultants, originally published on, found that 22 percent of companies offered a resilience program in 2015, while 28 percent plan to have one in 2016.

The reason for the spike: Employers are trying to reduce the negative impact a non-resilient workforce has on the company’s bottom line.

Non-resilient employees, who are chronically stressed, can raise the employer’s healthcare costs by thousands of dollars.

It’s worth noting that some employers conflate resilience programs with stress management programs. Stress management programs help participants pinpoint the areas of stress and establish positive coping mechanisms. Resilience is the ability to recover from stressful situations and is the end-result of learning to manage stress properly.

Although the definitions in this category are still a bit fluid among providers, there are several methods to address resilience. And if employers are ready to offer this program, they can use the following tactics to pinpoint the services needed to build their resilience program to keep their workforce healthy and productive.

A Little Stress Can Be a Good Thing

The first step to building a resilience program is to admit that a bit of stress can be a good thing. Stress can help someone learn from their situations, grow personally and professionally, and come back stronger. But prolonged, chronic stress that isn’t managed properly or addressed can lead to long-term mental and physical issues, such as:

  • Insomnia
  • Cardiovascular disease
  • Anxiety
  • Depression
  • Presenteeism
  • Reduced productivity

While resilience apps and services don’t address the stress triggers — that’s where stress management programs work best — they provide the training and tools to help employees bounce back. In short, they train employees to think positively when stressful situations arise, or even before they happen.

For example, some resilience applications and services help users monitor their mood daily and increase mental clarity through gamification and personalized messaging. These tactics are key engagement drivers that spur participation in the app, which can also be applied to engage employees in the resilience program.

Creating a Solid Framework to Build Your Resilience Program

When building a resilience program, employers should consider incorporating a framework that allows employees to have a sense of purpose, connection, and control that relates to resilience.

For example, employers can leverage the core tenants of their company credo or values to create the purpose of the program. This will help employees understand that their involvement in the program goes beyond their personal goals, but will also positively impact the entire company and build a strong culture.

To foster a connection among employees, an employer can use Jiff’s enterprise health benefits platform to design branding, messaging. And, the social feature can be used to develop a strong sense of community and support. Creating this level of support encourages the participant to continue to adopt and monitor healthy behaviors daily, as well as encourage others to do the same.

Ultimately, this framework will help employees take control, and employ the skills and tactics used in their resilience program to recover from a setbacks or stressful situations. Thereby, making the workplace a place where resilience can thrive.