2020 Reflections: Coming Together to Face COVID-19

When the COVID-19 pandemic hit the United States in early 2020, it brought with it a slew of unprecedented challenges. This dangerous, quickly-spreading virus threw a wrench in an already complex healthcare system.

Many new questions arose, such as: 

  • How much would seeking pandemic-related care cost? 
  • What populations would be more adversely affected?
  • What could be done to slow the spread of the virus?

At Castlight, we knew that we needed to step up for our members — and beyond — to help them navigate these difficult and confusing circumstances. In collaboration with our customers and partners, our team worked tirelessly to build the country’s most comprehensive COVID-19 test site finder, provide transparent cost estimates, conduct personalized outreach to vulnerable populations, and more.

In this video, we share more about how, together, we rose to the COVID-19 challenge in 2020.