Castlight Member Story on Language and Cultural Barriers

Castlight Care Guides are our team of diverse clinical, billing, and benefits professionals who help our members navigate the healthcare system and maximize their healthcare benefits. Care Guides can assist Castlight members in a plethora of ways. In this video, learn how Care Guide Caren Trujillo, RN, MSN, AHN-BC, helped a Spanish-speaking member better understand certain medical bills, connect with local grief support groups, and more. 

Learn more about Caren and her role as a Care Guide.