Req #201262

Senior Product Manager, Healthcare Advocacy & Navigation

Remote/Virtual
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Senior Product Manager, Healthcare Advocacy & Navigation

This is an opportunity for a mission driven individual to make a meaningful impact on the health of millions of people.  The Sr. Product Manager, Advocacy & Navigation is responsible for the creation and management of Castlight’s Health Navigation & Care Guides products – where high-tech meets high-touch in assisting our users navigate their health care needs. 

The role requires the ability to self-start within a growing team, a data driven approach to product management, and the ability to plan, prioritize, and execute against competing business objectives.

** US Remote Opportunity **

Key responsibilities:

  • Own product management strategy and execution for Castlight’s Health Advocacy / Care Guides tools and technologies.
  • Clearly define a focused set of user and customer problems to solve with measurable outcomes.
  • Drive Product Management best practices within the organization.
  • Lead a cross functional on-shore/off-shore scrum team to execute on the product roadmap.
  • Research customer needs and identifies market opportunities.
  • Serve as a “bridge” between product, clinical operations, and support center operations to create the easiest and the most empathetic health navigation experiences.

You should be able to demonstrate below abilities: 

  • Strong foundations in product management and strategy and understanding of value, vision, in outcomes driven product management versus feature driven approaches. 
  • Create features that influence delight B2B users and influence engagement and outcomes.
  • Powerful communication skills working across a wide range of external and internal functional stakeholders including Engineering, Design, Clinical, Product Marketing, Customer Experience, Business Development, and Sales.
  • Ability to prioritize work (feature maintenance, new feature development, and customer requests), and influence teams to realize product objectives.  
  • Ability to guide senior management through strategic decisions.

Qualifications:

  • 5+ years of product management experience, including 3+ years of product ownership.
  • 8+ years of total experience.
  • Knowledge of healthcare ecosystems and major trends.
  • Familiarity with B2B or B2B2C products.
  • Bachelor’s degree required; technical degree preferred.
  • Experience with Salesforce is a plus
  • Experience in healthcare stakeholder management and product deployment is a plus.

Qualities:

  • Enthusiastic about Product Management and the health and wellbeing space.
  • Passion, deep empathy, and personal commitment to make healthcare as simple as possible for families. Strong drive and desire to make a difference in the lives of families by driving better health and wellbeing outcomes.
  • Entrepreneurial spirit.
  • Shares passion and excitement with others.  
  • Positive attitude and comfortable with ambiguity.
  • Willingness to manage cross-functional stakeholders and influence a growing team & product.
  • Thrive in a demanding, rapidly changing, cross-functional work environment.

** US Remote Opportunity **

Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.

Castlight Health does not accept unsolicited assistance from recruitment search firms for employment opportunities. All resumes submitted by search firms to any employee at Castlight Health via email, the Internet or in any form and/or method without a signed search agreement on Castlight’s form in place ahead of time will be deemed the sole property of Castlight Health. In such cases, no fee will be paid or payable in the event the candidate is hired by Castlight as a result of the submission.