Castlight Health Launches Unified Health And Wellness Benefits Platform And Return To Work Solution For American Eagle Outfitters Inc.

Nov 17, 2020

Data-driven technology platform to empower and engage associates with their health, wellbeing benefits, and workplace safety

SAN FRANCISCO – November 17, 2020 –  Castlight Health, Inc. (NYSE: CSLT), a leading healthcare navigation platform, today announced a new collaboration with American Eagle Outfitters, Inc. (NYSE: AEO), a global specialty retailer, to deliver a unified health and wellbeing benefits platform to its eligible U.S. associate population through Castlight’s technology platform Castlight Complete. AEO Inc. will also deploy Castlight’s return to work solution, Working Well, for associates in the U.S. and Canada as they return to work.

“We’re proud to partner with one of the most successful retailers in the world that understands the importance of providing a best-in-class employee benefits program that emphasizes whole person health and safety,” said Maeve O’Meara, chief executive officer of Castlight Health. “Innovators like American Eagle Outfitters, Inc. that understand the correlation between the health, wellness and safety of its workforce, and impact to productivity and job satisfaction, are the companies that will thrive in the coming decade.”

“As one of the fastest-growing specialty retailers in the world, our success is powered by nearly 40,000 employees who represent our AEO brands,” said Stacy Siegel, executive vice president and general counsel of American Eagle Outfitters, Inc. “As the lifeblood of our business, we appreciate how critical it is to keep our workforce safe and healthy, and we’re excited to be working with Castlight to roll-out a comprehensive solution to engage our employees in their overall health and wellbeing, as well as a COVID-19 screening and monitoring tool that will help employees feel safe as they return to work.”

Highly-personalized Experience 

Beginning April 2021, Castlight Complete, a data-driven health navigation platform, will provide AEO associates with an integrated health and wellness solution through a deeply-personalized, simple and guided experience. Castlight Complete is designed to take the complexity out of making health-related decisions and help employees actively engage with their healthcare and wellness benefits by using its personalization engine to deliver resources that are uniquely tailored to their individual needs. Employees are guided to the highest value care by taking into consideration cost, provider quality, employee preferences, optimal care setting, preferred networks and more with Castlight’s proprietary provider matching capability.

Meeting Employees Where They Are

Castlight Complete gives employees flexibility to decide how and when they want to engage—whether they prefer a digital solution through the convenient desktop and mobile app, or a human connection with one of Castlight’s Care Guides. By engaging directly with a Care Guide, AEO associates will receive one-on-one live support to connect to the right benefits and care, combining Caslight’s personalization technology with a clinician-led, high-touch service. With access to comprehensive data such as medical and prescription claims, health assessments, and user health goals, Care Guides can share unique insights into gaps in care and opportunities to optimize benefits engagement at the individual level, whether helping an employee to enroll in a disease-management program or connecting to a high-quality provider. 

Simple, End-to-End Solution for Safe Workplace Re-entry

Working Well provides AEO with a simple, end-to-end solution to manage safe re-entry into the workplace amid the rapidly shifting landscape of the COVID-19 pandemic. The solution creates a single, secure, easy-to-use app to help AEO assess the health of its U.S. and Canadian associate population, navigate employees on readiness-to-work, and get real-time insights to workforce health trends. The Working Well app is highly configurable and will be tailored to meet AEO’s policies, compliment the company’s leading safety protocols and procedures, and be flexible to evolve with shifting needs.

About Castlight Health

Castlight is on a mission to make it as easy as humanly possible for people to navigate the healthcare system and live happier, healthier, more productive lives. Our health navigation platform connects hundreds of health vendors, benefits resources, and plan designs into one comprehensive health and wellbeing experience. We guide individuals—based on their unique profile—to the best resources available to them, whether they are healthy, chronically ill, or actively seeking medical care. Castlight transforms employee benefits into a deeply personalized, yet simple, guided experience, empowering better-informed patient decisions to unlock better healthcare outcomes and maximizing return on healthcare investments.

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About American Eagle Outfitters, Inc.

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories and personal care products at affordable prices under its American Eagle® and Aerie® brands. Our purpose is to show the world that there’s REAL power in the optimism of youth. The company operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to 81 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 200 international locations operated by licensees in 25 countries. For more information, please visit

Media Contacts

Caroline Kawashima

Director, Corporate Marketing

Castlight Health

[email protected]

Press Information

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