Last Updated September 17, 2018

TERMS OF USE

Welcome to the Castlight Companies’ terms of use (“Terms of Use”).  The “Castlight Companies” include Castlight Health, Inc. (“Castlight”) and its wholly owned subsidiary Jiff, Inc. (“Jiff”).

These Terms of Use apply to the us.castlighthealth.com website (including its subpages), the Castlight mobile app (Castlight Mobile), https://app.jiff.com/#/auth2/app (including its subpages), and the Jiff – Health Benefits mobile app, collectively, the “Complete Sites.”  The Complete Sites include the provision of health care decision support services, which is a United States based service (the “Care Guidance Service”).  The Complete Sites also include the provision of wellness related services, which is available within the United States as well as other countries (the “Wellbeing Service”).  The Care Guidance Service and the Wellbeing Service are collectively referred to as the “Complete Service.”

Please take a minute to ensure that you understand the terms of these Terms of Use applicable to your use of the Care Guidance Service, the Wellbeing Service, or both (i.e. the Complete Service).  For ease of review, these Terms of Use are organized in sections which are specific to the Care Guidance Service, the Wellbeing Service, or both (i.e. the Complete Service).

These Terms of Use are an agreement between the Castlight Companies (“us”, “we” or “our”) and users of our Complete Service (“you” or “user”). BY CLICKING ON "I AGREE" OR USING THE COMPLETE SERVICE, YOU AFFIRMATIVELY ACCEPT OF THESE TERMS OF USE.  The Castlight Companies reserve the right to update or change these Terms of Use at any time and for any reason.  However, if we make material adverse changes, we will notify registered users by e-mail, post a notice on our home page and/or alert you to such changes by other similar means.  By continuing to use the Complete Service, you agree to accept any such revisions.  The date of the last update is stated at the top of this document.  As long as you comply with the most current Terms of Use and are at least eighteen (18) years of age, the Castlight Companies grant you a personal, non-exclusive, non-transferable, non-sublicenseable, revocable, limited privilege to use the Complete Service subject to any terms of service or usage restrictions by any third-party service company’s terms of use (such as a wireless service provider).

In consideration of your use of any portions of the Complete Service (which includes the Wellbeing Service and/or Care Guidance Service), you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form; and (b) to maintain and update this information to keep it true, accurate, current and complete.  If any information provided by you is untrue, inaccurate, not current or incomplete, the Castlight Companies have the right to terminate your account and refuse any and all current or future use of the Complete Service.

These Terms of Use expressly incorporate herein by reference the provisions of Complete Privacy Statement found at https://www.castlighthealth.com/jiff-privacy.  Our Privacy Statement discloses our practices regarding the collection and use of your personal information. By agreeing to these Terms of Use, you are also agreeing to the terms of our Privacy Statement and consenting to the use and disclosure of information provided to us as outlined therein. You should also read other policies that govern other parts of the Complete Sites.

If you accept these Terms of Use and register for the Complete Service (which includes the Wellbeing Service and/or Care Guidance Service), but later decide that you want to deactivate your account, please contact User Support at 888-722-0483 and a support team member (“Guide”) will verify your identity and complete your request. By deactivating your account as set forth above, you will also revoke any consents you have provided herein.

  1. LIMITATIONS
    1. Limitations to the Complete Service
      1. Rely at Your Own Risk: Reliance on information provided through the Complete Service is voluntary and solely at your own risk. For example, you should exercise independent judgment before applying any information provided through the Complete Service to your own financial, wellness, and health management needs. No one person’s financial, wellness, or health care needs are the same; therefore, there is no guarantee that information provided is accurate for or applicable to your particular circumstances.
      2. Changes to the Complete Sites or the Complete Service: You acknowledge that while we make an effort to keep you updated on important changes, such as by notifying you at login that an updated Terms of Use is available for review, the Complete Sites and Complete Service may be changed or updated at any time for any reason without direct notice to you and information may not always be up to date. The Castlight Companies may also make changes in, or discontinue products, services or programs offered at any time, without liability to you and with or without notice. We reserve the right to remove, screen, edit, or reinstate content, including third party and user content, from time to time at our sole discretion and without notice to you.  For example, we may remove a user review or comment if we believe it violates our guidelines.  We have no obligation to retain content nor do we guarantee any confidentiality with respect to user content.
  • Not Professional Advice: Neither the Castlight Companies nor any part of the Complete Service is intended to provide health related, legal, medical, healthcare coverage, tax, financial, or any other professional advice. The Castlight Companies are not, and are not agents of, a health care provider, health plan, broker or tax or financial advisor.  The Complete Service is general in nature and intended to be for informational and entertainment purposes and not intended, and should not be used, to replace professional advice.  Your personal situation is unique, and any information and advice obtained through the Complete Service may not be appropriate for your particular situation.  Accordingly, before making any final decisions or implementing any financial, wellness or health care strategy, you should consider obtaining additional information and advice from your health care provider, health plan, advisor, broker or others who are fully aware of your individual circumstance.
  1. Supplemental Information: The information in the Complete Service is intended to supplement, not substitute for, the expertise and judgment of your healthcare professional. For example, the drug related information in the Care Guidance Service is not intended to cover all possible uses, directions, precautions, drug interactions or adverse effects, nor should it be construed to indicate the use of a particular drug is safe, appropriate or effective for you.  You should consult your healthcare professional before taking any drug, changing your diet, or starting or discontinuing any course of treatment.
  2. Educational Resources: The Complete Service may make available self-care informational services which provide general medical, wellness and other health related information. These communications and resources are not comprehensive medical texts and do not include all the potential information regarding a subject matter.  These communications and resources are for general educational and informational purposes only, and should not be relied upon as a substitute for patient-specific medical diagnosis and treatment or construed, directly or indirectly, as the practice of medicine or dispensing of medical services by the Castlight Companies.  Such information is not a substitute for seeing a healthcare professional for medical treatment.
  1. Limitations to the Care Guidance Service
    1. Not Responsible for Coverage Determinations: The Care Guidance Service will provide assistance to help you understand your health care coverage and payment options. Statements, interpretations, advice or opinions by Castlight regarding health care coverage and/or payment options are solely provided to assist you with your decision making and are based on Castlight’s review of available information regarding your plan (which may or may not be complete and/or current) and information you provided to Castlight.  The ultimate decision on whether a procedure or drug is covered, and to what extent coverage may be provided, rests solely with your health plan.
    2. User Reviews: User reviews of healthcare service providers submitted through the Care Guidance Service are considered informational only and are not intended to – and do not – constitute professional advice with respect to the information provided. User reviews are based on personal experiences of users that may not be complete, comprehensive, representative of, or applicable to your individual circumstances.  Please consult your health care provider, health plan, advisor, broker or other relevant professional regarding your specific situation.  Should you choose to submit a user review to the Care Guidance Service, you agree that: (a) you will not submit with your user review any Protected Health Information (“PHI”) (as defined by HIPAA) or other personally identifiable information relating to you or any other individual which, together with other information, may be used to identify you or any other individual; (b) your user review is accurate and does not violate these Terms of Use, including the Restriction on Use set forth in greater detail in Section V. below; (c) you own or otherwise control and are responsible for the content of your user review and assume all risks associated therewith, including anyone’s reliance on its quality, accuracy, or reliability; and (d) the Castlight Companies retain the absolute right and sole discretion to publish, post, display, remove, screen, edit, or reinstate your review without notice to you.
  1. THIRD PARTIES
    1. Complete Service
      1. General. You understand and agree that the Complete Service is not sponsored or endorsed by any third parties from whom the Castlight Companies may access your information or that may be accessible through the Complete Service.
      2. Third Party Software: You acknowledges that the Complete Service may contain copyrighted software of our suppliers, which were obtained under a license from such suppliers (“Third Party Software”). All third party licensors and suppliers retain all right, title and interest in and to such Third Party Software and all copies thereof, including all copyright and other intellectual property rights.  Subject to the foregoing, the Third Party Software may include certain open source software (“Open Source Software”).  Your use of any Third Party Software shall be subject to, and you shall comply with, the terms and conditions of these Terms of Use and the applicable restrictions and other terms and conditions set forth in any Third Party Software documentation or printed materials, including without limitation any end user license terms of use.
    2. Care Guidance Service
      1. With the Care Guidance Service, you permit Castlight to retrieve your or your minor dependents’ information maintained online by your financial institution or third party administrators of your health plans or other third parties with which you engage in healthcare transactions (“Account Information”). In particular, if you have a HSA, FSA or HRA Account, you hereby provide your consent to your financial institution or third party custodian (“Custodian”) sharing your available HSA or HRA balance in your HSA, FSA or HRA account with Castlight for purposes of providing the Care Guidance Service. You understand that your HSA, FSA or HRA account is separate and not part of your health plan.  You further consent to a secure single sign-on with the Care Guidance Service to connect to or from any third party service with your Account Information, including but not limited to the Custodian of your HSA, FSA or HRA accounts, and you acknowledge that anyone using the Care Guidance Sites with your credentials will also have full access to, and use of, such connected third party service.  We make no effort to review the Account Information for any purpose, including but not limited to accuracy, legality or non-infringement.  We are not responsible for the products and services offered by or on third-party websites.  We cannot always foresee or anticipate technical or other difficulties that may result in failure to obtain data or loss of data, personalization settings or other service interruptions.  We cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings.  For example, when displayed through the Care Guidance Service, Account Information is only as fresh as the time shown, which reflects when the information is obtained from such third party websites.  By submitting information, materials and other content to us through the Care Guidance Service, you are licensing that content to us solely for the purpose of providing the Care Guidance Service.  Castlight may use and store the content, but only to provide the Care Guidance Service.  By submitting this content to Castlight, you represent that you are entitled to submit it to us for use for this purpose, without any obligation by us to pay any fees or other limitations.
  • LEGAL NOTICES FOR THE COMPLETE SERVICE
    1. DISCLAIMERS: YOU UNDERSTAND AND AGREE THAT: YOUR USE OF THE COMPLETE SERVICE AND THE COMPLETE SITES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE COMPLETE SERVICE OR THE COMPLETE SITES IS AT YOUR SOLE RISK AND DISCRETION. THE COMPLETE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.  THE CASTLIGHT COMPANIES AND OUR SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES (COLLECTIVELY, “AFFILIATES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE COMPLETE SERVICE, WHETHER EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY REVIEWS, RATINGS OR DATA FROM ANY THIRD PARTY.  WHILE THE CASTLIGHT COMPANIES TAKE STRINGENT PRECAUTIONS TO PROTECT YOUR DATA AND COMPLY WITH PRIVACY RULES AS SET FORTH IN THE SECURITY STATEMENT (WHICH CAN BE FOUND AT CASTLIGHTHEALTH.COM/SECURITY) WE CANNOT FULLY GUARANTEE THE SECURITY OF INFORMATION YOU MAY PROVIDE OR INTERRUPTIONS IN THE AVAILABILITY OF THE COMPLETE SERVICE, WHETHER THE RESULT OF ACTIONS BY US OR ANY THIRD PARTY.  COMPLIANCE WITH THE SECURITY STATEMENT DOES NOT ENSURE THAT, AND THE CASTLIGHT COMPANIES AND OUR AFFILIATES MAKE NO WARRANTY: (a) THAT THE COMPLETE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THAT THE COMPLETE SERVICE WILL BE UNINTERRUPTED, TIMELY, UPDATED, CURRENT, COMPLETE, SECURE, OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE COMPLETE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE COMPLETE SERVICE WILL MEET YOUR EXPECTATIONS; (e) REGARDING THE ACCURACY OR RELIABILITY OF ANY THIRD PARTY OR REVIEWS, RATINGS OR INFORMATION; AND (f) THAT ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE CASTLIGHT COMPANIES OR THROUGH OR FROM THE COMPLETE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
    2. LIMITATION OF LIABILITY:
      1. IN NO EVENT SHALL THE CASTLIGHT COMPANIES, NOR ANY OF OUR AFFILIATES, BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF THE GREATER OF (i) ACTUAL FEES PAID BY YOU TO US, OR (ii) $2000.00. IN NO EVENT SHALL THE CASTLIGHT COMPANIES OR OUR AFFILIATES BE LIABLE FOR ANY SPECIAL, PUNITIVE, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY AND WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT ARE THE CASTLIGHT COMPANIES LIABLE FOR ANY DAMAGES CAUSED BY YOUR OR ANY THIRD PARTY’S ACTS OR OMISSIONS.
      2. You acknowledge and agree that payment by the Castlight Companies or retention by you of direct damages, as limited above, is your sole and exclusive remedy in exhaustion of all other remedies, at law or in equity, and that such remedy has not failed of its essential purpose. Any claims against the Castlight Companies in connection with your use of the Complete Service or the Complete Sites, product or information offered or purchased through the Complete Sites must be brought against the Castlight Companies within one (1) year of the date of the event giving rise to such action.  When using the Complete Service, information will be transmitted over a medium which may be beyond the control and jurisdiction of the Castlight Companies, its customers and/or vendors.  Accordingly, the Castlight Companies assume no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Complete Service.  Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages.  Accordingly, the above disclaimers and limitations may not apply to you if you reside in such a jurisdiction and the duration and scope of such disclaimers and limitations will be the minimum permited under applicable law.  You may also have other legal rights that vary from jurisdiction to jurisdiction.
  1. INTELLECTUAL PROPERTY AND CONFIDENTIALITY
    1. Complete Service
      1. General: The Complete Service and Complete Sites are the property of the Castlight Companies or theirs licensor(s) and are protected by copyright and other intellectual property laws. All rights not expressly granted to you are reserved by the Castlight Companies.
      2. Confidentiality: The Complete Service is the confidential information of the Castlight Companies. You agree not to disclose our confidential information to any third party. You shall promptly notify us of any actual or suspected misuse or unauthorized disclosure of our confidential information.
  • Copyrights, Trademarks and Patents: As between you and the Castlight Companies, all of the: (a) content included on the Complete Sites, including text, art, graphics, logos, button icons, images, pictures, audio clips and software, collectively “Content”); (b) trademarks, trade names, logos, brand names and service marks (“Marks”), whether registered or unregistered; and (c) patents and patent applications (“Patent Rights”), are the property of Castlight Companies, its members, partners or content providers, and are protected by U.S. and international copyright, trademark or patent laws, as applicable. Except as granted in the limited license below, any use of: (i) Content, including modification, transmission, presentation, distribution or republication; (ii) Marks; or (iii) Patent Rights is prohibited without the prior written consent of the Castlight Companies (or if the Content, Mark, or Patent Right is owned by a third party, the prior written consent of such third party).
  1. Limited License: As a user of the Complete Service, Castlight authorizes you to download the Content, Marks and other materials (collectively the "Materials") on the Complete Sites solely for your personal, non-commercial use. If you violate any provision of these Terms of Use, your permission to use such Materials automatically terminates and you must immediately destroy any copies you have made of any portion of such Materials.  The Complete Sites or any portion thereof may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by the Castlight Companies.
  2. Third Party Licenses: You agree that you will not upload or transmit any communications or content of any type that infringe or violate any rights of any third party.
  3. Data: Castlight welcomes your feedback as a user of the Complete Service, and may request your feedback regarding the Complete Service or providers referenced in the Care Guidance Service through surveys, bulletin boards, emails or other means. Any feedback you provide will become the confidential and proprietary information of the Castlight Companies, and you agree that the Castlight Companies may use in any manner and without limitation all comments, suggestions, complaints, reviews and other feedback you provide relating to the Complete Service. Castlight shall have a worldwide, royalty-free, non-exclusive, perpetual, and irrevocable right to use feedback for any purpose, including but not limited to, incorporation of such feedback into the Complete Service or other Castlight software or services.
  1. Care Guidance Service
    1. With respect to any user review that you choose to submit to the Care Guidance Service, you grant Castlight a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, delete, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform information contained in such a user review for any purpose whatsoever throughout the world in any media, now known or hereafter devised. In addition, you further agree that Castlight retains the absolute right and sole discretion to publish, post, display, remove, screen, edit, or reinstate your review without notice to you.
  2. RESTRICTIONS, PASSWORDS AND TERMINATION
    1. Complete Service
      1. Restrictions on Use: These Terms of Use do not allow for use of the Complete Service or the Complete Sites by anyone other than you. You agree that you will not: (i) use the Complete Service in order to invade the privacy of, obtain the identity of, or obtain any personal information about any other user of the Complete Service; (ii) modify, erase or damage any information contained on the computer of any user connected to the Complete Service; (iii) copy, modify, publish, distribute, or transfer any portion of the Complete Sites or Complete Service; (iv) reverse engineer, disassemble, decompile, create derivative works based on, or translate the Complete Service or the Complete Sites, or otherwise attempt to derive the source code for the Complete Service or Complete Sites, or authorize any other third party to do any of the foregoing, or (v) use the Complete Service, Complete Sites or Materials in any manner that is inconsistent with the limited license granted herein.  Additionally, you agree not to post or transmit: (a) information under a false name; or (b) any information which: (i) is harmful, threatening, harassing, libelous, defamatory, obscene, fraudulent, false, contrary to the ownership or intellectual property rights of any other person, or otherwise objectionable; or (ii) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of the Castlight Companies or any of our users.  You are prohibited from developing, selling or distributing applications that are capable of launching, being launched from, or are otherwise integrated with, the Complete Service or the Complete Sites without our prior, express written consent.  The Castlight Companies reserves the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, obscene or in violation of a copyright, trademark or other intellectual property or ownership right of a third party.  You agree to notify us if you become aware of any errors or inconsistencies in the information or content provided through the Complete Service and we reserve the right to take any corrective action to recify the error or inconsistency.
      2. Passwords: As a user of the Complete Service, you will either (a) receive an activation code for registration and select a user name and password in order to access the Complete Service; or (b) access the Complete Service through a Castlight Companies’ customer’s or business partner’s password protected website. You hereby agree that you will: (i) not distribute your activation code (if applicable); (ii) keep your password protected and not share it with others; and (iii) promptly inform us at support@castlighthealth.com or the website through which you access the Complete Service of any need to deactivate a password.
  • Termination: These Terms of Use shall continue in effect unless and until terminated by us and/or you as set forth in these Terms of Use. Upon termination of these Terms of Use, you shall have no right to access or use, in any way, the Complete Service or Complete Sites.  We reserve the right to refuse access to the Complete Service and to terminate your use of the Complete Service if we believe that your conduct violates any applicable law or is harmful to the interests of the Castlight Companies, our members, partners or suppliers, or other users, or for any other reason in our sole discretion, with or without cause.  Sections I, III, IV, V and VI shall survive any termination of these Terms of Use.
  1. GENERAL LEGAL PROVISIONS
    1. Castlight Complete
      1. Governing Law and Jurisdiction: These Terms of Use are governed by California law for all purposes, including website use and product purchases, without giving effect to any principles of conflicts of laws. You hereby consent to the jurisdiction and venue of the courts in California. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
      2. Indemnification: You agree to indemnify, defend and hold harmless the Castlight Companies, our shareholders, affiliates, directors, managers or, employees or customers from and against any claims, actions or demands, liabilities and settlements including, without limitation, reasonable legal and accounting fees, resulting from your violation of these Terms of Use.
  • Third Party Links: The Complete Service may include links to third party websites which may include opinions, information or recommendations by third parties. In providing such links, we do not represent to you that we have investigated the content of such third party websites.  The Castlight Companies do not warrant or guarantee the accuracy of any content included on third party websites nor do we endorse, credential or accredit any opinions, recommendations or information included on such third party websites.  Your use of third party websites is subject to the terms and conditions of use for such websites and at your own risk.
  1. Third Party Rights: The indemnification provisions set forth above, consents provided in Section II, and the general legal provisions under this Section VI are for the benefit of the Castlight Companies, our Affiliates, customers, and third party providers of data, software and content, and any applicable Custodian. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.  We will not be liable for any information, software, or links found at any other website, internet location or source of information, nor for your use of such information, software or links, nor for the acts or omissions of any such websites or their respective operators.
  2. Entire Agreement: Except as expressly provided in the other policies on the Complete Sites, these Terms of Use constitute the entire agreement between you and the Castlight Companies with respect to your use of the Complete Sites and Complete Service. You acknowledge that the provisions, disclosures and disclaimers set forth in these Terms of Use are fair and reasonable and your agreement to follow and be bound by them is not the result of fraud, duress or undue influence exercised upon you by any person or entity.  If you have any concerns or questions regarding the Complete Sites, Complete Service or updates to these Terms of Use, please contact us at support@castlighthealth.com.
  3. Legal Compliance: You represents and warrant that you are not: (a) located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) listed on any U.S. Government list of prohibited or restricted parties, including, but not limited to, the Specially Designated Nationals List. The Complete Service may not be downloaded or otherwise exported or re‑exported: (i) into (or to a national or resident of) any country that is subject to a U.S. Government embargo or has been designated by the U.S. Government as a “terrorist supporting” country; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders.  By downloading or using the Complete Service, you agree to the foregoing and represents and warrants that you: (a) are not located in, under the control of, or a national or resident of any such country or on any such list; (b) are not listed on any U.S. Government list of prohibited or restricted parties; and (c) agree to comply with all export laws and other applicable laws.
  • Government Users: The Complete Service (including documentation thereof) were developed by private financing and constitute “Commercial Items” as that term is defined at 48 C.F.R. §2.101. The Complete Service consists of “Commercial Computer Software” and “Commercial Computer Documentation” as such terms are used in 48 C.F.R. §12.212.  Consistent with 48 C.F.R. §12.212 and 48 C.F.R. §§227.7202‑ 1 through 227.7202‑4, all U.S. Government users acquire only those rights in the Complete Service and documentation that are specifically provided by these Terms of Use.  Consistent with 48 C.F.R. §12.211, all U.S. Government users acquire only technical data and the rights in that data customarily as specifically provided in these Terms of Use.
  • Miscellaneous: Our failure to exercise or enforce any right or provision does not constitute a waiver of such right or provision. No waiver of any provision shall be deemed a further or continuing waiver of such term or condition or any other term or condition.  If any provision is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.  Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Use.  The Castlight Companies may assign our rights and duties under these Terms of Use to any party at any time without notice to you and/or your approval.  Questions or comments regarding the Complete Sites or Complete Service should be directed by e-mail to support@castlighthealth.com or via U.S. mail to Castlight Health, Inc. at 150 Spear Street, Suite 400, San Francisco, CA 94105, Attn: Legal Department.
  1. Care Guidance Service
    1. International Laws: Castlight is based in the State of California in the United States of America. Castlight makes no claims that the Content of the Care Guidance Service is appropriate or may be downloaded outside of the United States. Access to the Content of the Care Guidance Service may not be legal by certain persons or in certain countries.  If you access the Care Guidance Service from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
  2. Wellbeing Service
    1. Support for Third Party Application, Devices and Services: Third party applications, devices, and services that connect to the Wellbeing Service support their respective products and services and Jiff has no obligation whatsoever to furnish any maintenance or support services with respect those third party applications, devices and services.