Director - Product Design and UX

Location: San Francisco, CA

Req #200205

Director - Product Design & UX

Castlight is looking for an experienced Director of Product Design & UX to lead a team of world-class product designers and researchers. In this role, you will manage, develop and grow the UX Team. You will mentor and provide high-level design guidance, strategy, and product direction. You will directly contribute to strategic and data-driven decision making related to user experience and Castlight products.
Together, we will build the future of health and well-being products at Castlight.

The candidate must have strong interpersonal and project management skills, and be able to mentor, communicate, and manage teammates. Solid visual and interaction design skills are also key.

You must love:

  • Being a champion for users at all levels
  • Fostering a culture of "design criticism"
  • Evangelizing design-driven process and showing what it means to work with UX
  • Partnering with stakeholders and executive leaders to understand business needs and creating a strategy to address those needs
  • Agile and experiment-driven cultures, as well as user-centered design
  • Helping your team to articulate design decisions with research data, design principles or other objective information
  • Facilitating "innovation workshops" with product teams

What you’ll do

  • Work with product owners across the businesses to understand market needs & vision, and work with teams to quickly translate that vision into designs.
  • Engage with "dysfunctional" products that need a leader to shape a design vision (ie, "fire drills")
  • Set clear goals, priorities, manage project loads and allocate designers accordingly, ensuring deadlines are met and team members are set up for overall success.
  • Coach, mentor, lead and provide career guidance and development for product designers, content writers, and user researchers.
  • Establish guidelines and techniques that enable Castlight product teams to easily integrate research into the project life-cycle
  • Determine how web and mobile technologies impact a design’s feasibility
  • Make your design community a place for sharing knowledge
  • Recruit/interview top-tier design candidates
  • Execute in a fast-paced environment, be able to adapt to changing priorities, negotiate with decision makers, and work gracefully under pressure.

Minimum Qualifications

  • Minimum 10+ year’s product design experience with at least 5 years in a people management role on a design and/or Product Management team.
  • Consumer and/or Enterprise Product Design work in web, mobile, (Voice UI a plus) and a portfolio of work that contains examples of Interaction (UX) Design, Visual Design, Info architecture, and Design System development and management for digital applications that work in cross-browser environments.
  • Experience leading product strategy.
  • The ability to communicate with qualitative and quantitative data to drive change.
  • Must have a bachelor’s degree and/or higher level degree (Masters, etc).

About Castlight Health

Castlight is on a mission to make it as easy as humanly possible to navigate healthcare and live happier, healthier, more productive lives. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world's first comprehensive app for all health needs.

We guide individuals - based on their unique profile - to the best resources available to them, whether they are healthy, chronically ill, or actively seeking medical care. In doing so, we help companies regain control over rising healthcare costs and get more value from their benefits investments.

Castlight revolutionized the healthcare sector with the introduction of data-driven price transparency tools in 2008 and the first consumer-grade well-being platform in 2012. Today, Castlight serves as the health navigation platform for millions of people and is a trusted partner to many of the largest employers in the world.

For more information visit www.castlighthealth.com

Our Values

One team. On a mission. Making things happen.

Diversity and Inclusion

The Castlight culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at Castlight. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results.

Learn more about our continuing commitment to diversity and inclusion.

About Castlight

Castlight is on a mission to make it as easy as humanly possible to navigate healthcare and live happier, healthier, more productive lives. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. We guide individuals—based on their unique profile—to the best resources available to them, whether they are healthy, chronically ill, or actively seeking medical care. In doing so, we help companies regain control over rising healthcare costs and get more value from their benefits investments. Castlight revolutionized the healthcare sector with the introduction of data-driven price transparency tools in 2008 and the first consumer-grade wellbeing platform in 2012. Today, Castlight serves as the health navigation platform for millions of people and is a trusted partner to many of the largest employers in the world. We are headquartered in San Francisco, and can be found online at www.castlighthealth.com and on the New York Stock Exchange as CSLT.

Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.

Castlight Health does not accept unsolicited assistance from recruitment search firms for employment opportunities. All resumes submitted by search firms to any employee at Castlight Health via email, the Internet or in any form and/or method without a signed search agreement on Castlight’s form in place ahead of time will be deemed the sole property of Castlight Health. In such cases, no fee will be paid or payable in the event the candidate is hired by Castlight as a result of the submission.