Leading Grocery Chain

Food and drug retailers often operate on the narrowest of margins. As a result, managing large overhead expenses such as employee wages and benefits can be critical to maintaining profitability.

Recently, a leading national grocer was finding it difficult to manage the rapidly rising cost of healthcare. To address this, the grocer introduced a high-deductible health plan (HDHP) to its employees.

Because the company had previously offered health maintenance organization (HMO) and preferred provider organization (PPO) plans, employees had little incentive to understand the cost of care and manage their medical spending. To introduce the HDHP, the company realized it needed a way to help employees become better healthcare consumers by providing easy access to personalized information about benefits and healthcare choices.

Goals

• Help employees become better healthcare consumers and manage their spending under a recently introduced high-deductible health plan (HDHP).

Solution

• Partner with Castlight to help employees to understand and proactively manage their healthcare Nationwide Grocery Chain, evaluate providers based on cost and quality, and access personalized information about their healthcare benefits and options.
• Control costs with reference-based pricing. With this capability, price points are set to ensure employees have access to quality providers for a number of common procedures—ranging from routine lab tests to preventive colonoscopies—while keeping the company’s healthcare costs within an acceptable range.