Condition Management

Alight – My Medical Ally

My Medical Ally can help employees, and their covered dependents understand their diagnosis and treatment options, recommend the best doctors and hospitals in their area and insurance network, and assist them in getting a second opinion. If they are considering surgery, the Medical Ally team, consisting of doctors, nurses, and researchers, will help them weigh the risks, benefits, and alternative treatment options that could work best for them.

Alight – My Medical Ally

The Ecosystem outcome

Castlight’s Ecosystem simplifies the member experience and maximizes engagement by connecting health and wellbeing programs all in one place and leveraging deep personalization to promote the right programs to the right people at the right time. By working with our partners to create a cohesive member experience, together we drive better value for our shared clients.

Deep integrations

Real-time two-way data exchange with SSO and API

My Medical Ally is connected to the Castlight platform via a deep, data exchange integration. As members engage with My Medical Ally, they can earn points in Castlight for completing specific micro-actions, like requesting a consultation, which also helps power Castlight’s personalized recommendations.

  • 67

    Net Promoter Score

  • 2.5x

    Increase in utilization

  • 57%

    Monthly return rate

  • 9.1%

    Lower medical spend trend year-over-year

Members can access My Medical Ally directly through Castlight.

Explore the ecosystem

We proudly partner with leading digital health solutions that help members stay healthy, manage conditions, and access care.

Default Ecosystem