Alight – My Medical Ally

Intelligent healthcare guidance

About Alight – My Medical Ally

My Medical Ally can help employees, and their covered dependents understand their diagnosis and treatment options, recommend the best doctors and hospitals in their area and insurance network, and assist them in getting a second opinion. If they are considering surgery, the Medical Ally team, consisting of doctors, nurses, and researchers, will help them weigh the risks, benefits, and alternative treatment options that could work best for them.

Alight – My Medical Ally Website

The Ecosystem outcome

Castlight’s Ecosystem simplifies the member experience and maximizes engagement by connecting health and wellbeing programs all in one place and leveraging deep personalization to promote the right programs to the right people at the right time. By working with our partners to create a cohesive member experience, together we drive better value for our shared clients.  

Reach the right people

2.5

x

Increase in utilization

Sustain engagement

57

%

Monthly return rate

Bend the healthcare cost curve

9.1

%

Lower medical spend trend year-over-year

Deliver an outstanding experience

67

Net Promoter Score

Deep integrations

Real-time two-way data exchange with SSO and API

My Medical Ally is connected to the Castlight platform via a deep, data exchange integration. As members engage with My Medical Ally, they can earn points in Castlight for completing specific micro-actions, like requesting a consultation, which also helps power Castlight’s personalized recommendations.

Members can access My Medical Ally directly through Castlight.

Explore the Castlight Ecosystem

Proudly partnering with best-in-breed digital health solutions that are helping members stay healthy, manage conditions, and access care.