How the Commonwealth of Kentucky Designed a Benefits Experience Employees Actually Use

Senior leaders from the Commonwealth of Kentucky and Castlight Health sit down for a candid conversation on what it takes to design a benefits experience employees actually use. Chris Chamness, Commissioner of the Department of Employee Insurance for the Kentucky Personnel Cabinet, will share how the Commonwealth approached healthcare navigation for a large, diverse public-sector workforce—reducing confusion and driving engagement year-round. He’ll be joined by Meredith Williams, to discuss how simplifying navigation, offering trusted guidance, and connecting digital and human support can help employees make more confident healthcare decisions.