Why choose Castlight as your healthcare navigation partner?
Finding care can quickly become overwhelming—even for those actively managing their health. Organizations often add more benefit offerings, trying to engage their populations, but more options lead to more complexity.
The result: fragmented care, low engagement, and missed opportunities for cost savings or better outcomes.
Castlight Health cuts through the confusion, providing clear guidance so members can easily access the care they need, when they need it.
Navigating healthcare is hard. We’re making it easier for all.
85%
of employees are confused by their benefits
72%
of adults are not confident navigating their healthcare plan
73%
of employees want more education on company benefits
Low engagement
Too many point solutions fail to engage the right people, whether they’re managing a condition or maintaining wellness.
Not meeting members on their level
Many vendors offer either phone-led concierge service or a digital self-serve experience-but people need both.
Limited visibility or guidance
Without detailed provider, member, and benefits eligibility data, it’s impossible to guide your people to the highest-value care and programs for their needs.
As one of the first digital health companies to invest in machine learning, we’ve built an intelligent, clinically-sound system that identifies members’ needs, offering tailored recommendations.
Disrupted payer relationships
Healthcare navigation vendors often require extensive carve-outs, creating friction for you and your members.
We work directly with vendors to handle contracting, saving you time, money, and frustration.
Discover the Castlight difference
We were founded on the promise to make it as easy as possible for people to navigate the healthcare system and live happier, healthier,
more productive lives.
We use a digital app and real Care Guides to drive meaningful engagement and better outcomes.
67
Net Promoter Score
3.5x
Increase in use
31%
Reduction in ER visits
9.1%
Lower medical spend trend year-over-year
Simplified—and highly personalized—healthcare journeys
With smart search, expert Care Guides, advocacy services, specialized programs, habit tracking, and instant provider access, every step is tailored to the individual.
A consolidated benefits ecosystem
We centralize diverse benefits programs into one seamless, scalable system that meets each population’s unique needs.
Human-powered, tech-assisted
Members navigate healthcare on their terms—digital when they want, human when they need. Live Care Guides leverage data-driven insights to provide fast, accurate, and personalized support.
High-touch navigation paired with excellent care
We connect members to the right care at the right time, backed by Care Guides, health coaches, and provider partnerships for seamless support.
Sustained engagement
Targeted, segmented messaging paired with incentivized actions and challenges keep members engaged early and consistently, helping them maximize their benefits.
Proactive cost efficiency
We guide members to smarter healthcare choices, champion preventive care, and reduce unnecessary spending—helping employers manage costs while ensuring high-quality care.
Your healthcare navigation partner for curated benefits and personalized care
Employers
Optimize your benefits strategy to bend the cost curve and support a healthier workforce.
Health plans
Enhance your member experience to drive results that matter to your clients and members.
Benefit consultants
Help your clients maximize lasting value across their benefits portfolio.
Digital health partners
Cut through the noise and reach the right people with data-driven navigation.