The Difference Between a Benefits Portal and a Benefits Platform

As the digital health marketplace grows, many benefits leaders are turning to secure intranet portals, with the hope of reducing complexity for themselves and their employees.

The concept of a portal is to create a one-stop-shop, where employees can access multiple solutions in a simple interface. However, portals only solve one of the many factors inhibiting employee engagement with digital health.

By contrast, an enterprise health benefits platform is much more than a one-stop shop.  It actively engages end-users and guides them through the digital health marketplace, and provides benefits leaders with enterprise-scale controls. This can lead to breakthrough improvements in key metrics related to adoption of services, health behaviors, health outcomes, and ultimately, ROI.

Here’s a quick guide that illustrates the differences between a benefits portal and an enterprise benefits platform.


In summary, an enterprise health benefits platform, specifically what Jiff offers, goes above and beyond portals in the following ways:

  • Offering a personalized experience, that connects employees to the apps and services that are right for them.
  • Engaging end-users in a highly engaging experience that incorporates best-in-class design principles and game mechanics.
  • Delivering tangible benefits ROI by driving breakthrough engagement of digital health point solutions.
  • Providing deep integrations with partners — these are not just links, but entirely new experiences that bring together the best elements of Jiff and our partners.
  • Surfacing real-time insights to optimize engagement and to monitor the effectiveness of your programs. 

To learn more about what distinguishes Jiff’s platform, visit our resources page.