Hines Taps Castlight Health to Increase Benefits Engagement and Satisfaction
June 13, 2016
SAN FRANCISCO — Castlight Health, Inc. (NYSE:CSLT), a leading health benefits platform provider, today announced that Hines, an international real estate investment, development and property management firm, is delivering its medical and pharmacy benefits and other health and wellness programs, through Castlight’s health benefits platform, in order to provide a simple and personalized healthcare experience to its employees.
Founded in 1957, Hines is one of the largest and most-respected real estate organizations in the world. As Hines introduced a new consumer-directed health plan (CDHP) option to its existing Preferred Provider Organization (PPO) plans, the company sought to offer a comprehensive, integrated solution that engages employees to make better healthcare decisions. Hines built impressive employee engagement numbers during its initial 90-day period using the Castlight platform. This included a 54% employee registration rate and a 40% return rate. In addition, nearly 22% of employees opted for CDHPs over PPOs, which is more than twice the typical adoption rate.
Castlight’s health benefits platform delivers the personalized information and education needed to help Hines’ employees take charge of their healthcare. Employees receive “on the go” access via the Castlight mobile application, helping them make critical decisions at the point of care, or giving them the option to look up the cost of a newly prescribed medication before leaving the doctor’s office. Additionally, Hines plans to utilize the Castlight platform as a one-stop solution by also promoting its various health and wellness services, thus maximizing the company’s existing investments in benefits and resources.
“Castlight is ideal for our long-term strategy,” commented Cory Fitts, director of benefits at Hines. “Rather than trying to mitigate costs by adjusting our benefits or changing co-pays or deductibles, we want to make employees better, more informed healthcare consumers. If people have an idea of what care costs and can make educated decisions, that is a win-win for everyone.”
“Hines has a culture of excellence and achievement, and we believe the selection of our solution is one more example of these principles. We are thrilled that Castlight is helping their employees make the best healthcare decisions possible, as well as helping the benefits team achieve their engagement targets. Hines is a wonderful customer and we are honored to have them as part of the Castlight family,” said Giovanni Colella, MD, co-founder and CEO at Castlight Health.
View the Hines customer case study here.
About Castlight Health
Our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and guides them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. Castlight has partnered with enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.
Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 182 cities in 20 countries. Hines has $89.1 billion of assets under management, including $42.5 billion for which Hines provides fiduciary investment management services, and $46.6 billion for which Hines provides third-party property-level services. The firm has 109 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,126 properties, totaling over 351 million square feet. The firm’s current property and asset management portfolio includes 457 properties, representing over 193 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.
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