Behavioral Health

1 in 4 employees want more mental health support from their employers

Meet Castlight Behavioral Health: educating on available resources, simplifying the search for care, steering to affordable high-quality providers, and encouraging dialogue to address stigma

Barriers to care

  • Awareness

    Trouble understanding mental health care 
options

  • Access

    Difficulty finding the 
right, available care at 
the right time

  • Cost

    Unable to 
 afford consistent, 
high-quality care

  • Stigma

    Afraid of exposing condition to others, or not open to care options

Easily understand care options

  • Personalized guidanceHighlight personalized recommendations to programs, care and content based on medical and behavioral health claims, surveys and user activity
  • Best care pathGuide users to the most appropriate care pathways through easy-to-follow steps based on clinical expertise
  • Your benefits all in one placeFind all programs in the benefits tab to help users easily take advantage of valuable services, including free COVID resources
  • Proactive outreachReach critical populations, including vulnerable and high-risk members, through e-mail and in-app outreach

Access programs and care, right in the app

  • Access all care optionsAccess Primary Care Physicians specializing in mental health, in-network behavioral health providers and find relevant medications
  • Integrate with any programEngage with curated mental health programs from meditation, to sleep aids, to cCBT, to teletherapy, all from within the app
  • Human touch Care GuidesEngage with live agents providing personalized recommendations, including COVID related questions such as billing inquiries

Personalized navigation to high-quality, 
in network care

  • Comprehensive provider directoryNavigate individuals to the best of all care options from in-network EAP providers, to teletherapy, to PCPs, to behavioral health providers in one search experience
  • Intelligent steerageSteer members to lowest cost, highest-quality providers based on intelligence of 2.5 billion claims records and individual's specific mental health needs
  • Alternative low-cost optionsGuide individuals to lower cost of care options through teletherapy, cCBT, or an EAP and help mitigate higher utilization rates as a result of COVID

Confidential resources at your fingertips

  • Live guidanceEmpathetic guides for health, benefits and other resources, trained to provide COVID-19 support
  • Confidential resourceLower the hurdle with Primary Care and digital resources across the spectrum of care, from mindfulness and meditation, to cCBT, to teletherapy
  • Preferred touch pointsMeets users at their preferred modality, whether chat or telephone, in-app, or through our community feature

Learn how Castlight’s Behavioral Health can engage your employees and guide them to the best available care and resources