Castlight Health Enters Partnership With Teladoc To Further Expand the Enterprise Healthcare Cloud
Jul 18, 2014
Employees of Companies Offering Castlight and Teladoc Can Benefit from Access to Teladoc’s Telehealth Services, Proven to Deliver High Quality, Cost Efficient Care
SAN FRANCISCO – July 18, 2014 – Castlight Health®, a pioneer in the Enterprise Healthcare Cloud, has further expanded its technology platform through a relationship with Teladoc, the nation’s first and largest telehealth provider with more than 8 million members. This relationship enables Teladoc to offer its telehealth services through Castlight’s technology suite to all enterprises that work with both Castlight and Teladoc.
Castlight empowers large businesses to manage healthcare spending and enables employees and families to make informed choices with a clear understanding of costs and likely outcomes. Teladoc provides access to U.S. board-certified, state-licensed physicians who can treat many non-emergency medical issues, such as allergies, bronchitis, skin rashes, flu symptoms and pink eye, via phone, secure online video, and mobile app.
By offering affordable and convenient access to quality care – without leaving the home or office – Teladoc significantly reduces the utilization of more costly alternatives, such as emergency rooms or urgent care facilities. As a result, unnecessary ER or urgent care visits for minor conditions can be dramatically lowered. It is estimated that a Teladoc consult, at a $40 charge, can save an average of $90 compared to an urgent care center visit and more than $1,400 compared to an ER visit.
“Teladoc’s relationship with Castlight is designed to deliver significant value for large employers nationwide by helping their employees seek lower cost, higher quality options instead of the ER or Urgent Care Center when their doctor is unavailable. The Castlight relationship is in line with our recent strategic alliances and partnerships as Teladoc continues to expand and grow as a leader in healthcare,” said Jason Gorevic, CEO of Teladoc.
Integration of Teladoc into Castlight further amplifies the proven benefits of telehealth services. For those individuals whose employers offer Teladoc within the Castlight technology suite, an alert will appear in Castlight when users conduct a search for a relevant medical service, such as an ear infection or sore throat. The alert prompts the individual to opt for telehealth and provides an immediate click through to access the Teladoc service.
“We’re pleased to integrate Teladoc into Castlight. In doing so, we can help our employer customers realize even greater benefits from their telehealth service than if it is a stand-alone company benefit,” said Maeve O’Meara, vice president of Product Management for Castlight Health. “The power is in leveraging the Castlight platform, making it that much easier for an employee to find and use Teladoc when they need it.”
Castlight Connect Mobilizes the Healthcare Ecosystem
Teladoc is one of many companies to integrate with Castlight through the Castlight Connect Solution Center, one of four Solution Centers that comprise the Castlight Enterprise Healthcare Cloud.
These third-party integrations enable employees to discover and access services such as telehealth providers, Health Savings Account providers, on-site clinic providers, and other expert opinion services. Castlight Connect also has integrations with advocacy services, wellness solutions, decision support applications, and appointment scheduling solutions. Deploying this Castlight Solution Center empowers businesses to move away from a fragmented set of underutilized vendor programs to providing a “one stop shop” for employees. Employees can then better take advantage of these resources when they need them, thereby increasing the programs value to the employee and return on investment to the employer.
Founded in 2002, Teladoc is the nation’s leading telehealth provider with 8 million members and more than 250,000 consults annually. Teladoc provides 24/7 access to affordable, high-quality medical care for adults and children experiencing non-emergency medical issues via phone, secure online video, mobile app or HealthSpot™ Station – a private, walk-in kiosk. Through a directly-managed network of U.S.-based, board-certified physicians, Teladoc delivers a 95 percent patient satisfaction rate with an average response time of 16 minutes. Teladoc is the first and only telehealth provider to receive certification from the National Committee for Quality Assurance (NCQA) for its physician credentialing process, scoring 100 percent. Recognized by Fast Company as “One of World’s Most Innovative Companies in Health Care” in 2013, Teladoc partners with health plans, corporations, organizations and patients that seek accessible and affordable high-quality medical care. For more information, please visit www.Teladoc.com.
About the Castlight Enterprise Healthcare Cloud
The Enterprise Healthcare Cloud is a set of cloud-based applications delivered via a SaaS – or software as a service — model to users using a web browser or mobile device. The Enterprise Healthcare Cloud has four Solution Centers: Insights, Controls, Connect and Care and is powered by the Castlight Platform and the Castlight Data Interchange. For more information on the Enterprise Healthcare Cloud visit www.castlighthealth.com/solutions.
About Castlight Health
Castlight Health, Inc. (NYSE: CSLT) believes great healthcare builds great business. The Castlight Enterprise Healthcare Cloud enables employers to deliver cost-effective benefits, provides medical professionals and health plans a merit-based market to showcase their services, and – most importantly – empowers employees to make informed choices with a clear understanding of costs and likely outcomes. For more information visit www.castlighthealth.com. Follow us on Twitter and LinkedIn and Like us on Facebook. Source: Castlight Health.
Mike Crouch for Teladoc
Copyright 2014 Castlight Health, Inc. Castlight Health is the registered trademark of Castlight Health Inc. Other company and product names may be trademarks of the respective companies with which they are associated.