Ferguson has grown from a commercial and residential plumbing supply company to a nationwide distributor across multiple businesses. With over 1,400 locations and 25K+ associates, Ferguson launched their Castlight program through Anthem in 2017 and moved to Castlight Complete in 2020.
Ferguson has approached COVID-19 and working from home (WFH) by launching several initiatives to foster connection and promote supportive resources for their associates. Castlight is proud to be a part of their associate-focused, COVID-19 strategy for managing WFH and planning for the future.
Leveraging Castlight to Build Connection & Plan Ahead
Incentivizing resumption of preventative care:
Ferguson understands the importance of preventative care and has designed a program to reward and encourage these visits to close gaps in care and keep associates healthy
Launching new employee benefit programs:
Ferguson launched a Castlight ecosystem partner program specifically focused on healthy eating and activity to support associates while sheltering in place. In addition, Ferguson is getting ready to launch a corporate, steps-based activity challenge for a fun, competitive way to stay active and promote cross team collaboration.
Ferguson leveraged Castlight’s Communications Suite to serve as a guidepost to direct associates to current COVID-19 information. Ferguson has also participated in Castlight customer councils to share best practices and learn how other organizations are managing COVID-19 and plans for returning to work.
Staying connected through Castlight Community:
Castlight’s employer-specific Community social platform has helped associates to stay connected and share personal encouragement. Within the first 2 weeks of launching Community, >70 associates submitted a post.
associates visited Community since launch in April
of registered population has engaged monthly during the pandemic